Frequently Asked Questions

General

  • What is ReferNext?
  • How does ReferNext work?

    Job seekers create a profile and upload their résumé. They can then find a job opening a company’s website or a job portal, copy the job posting link and request referrals for that on our platform. Referrers, who are employees of various companies, browse profiles and job requests, and can refer suitable candidates to their companies.

For Job Seekers

  • How do I sign up as a job seeker?

    Simply click on the "Sign Up" button on our homepage, create an account, and complete your profile by adding your résumé, skills, and career aspirations.

  • How do I request a referral?

    After setting up your profile, browse through job listings and click on the "Request Referral" button for the jobs that interest you. Your profile will be sent to potential referrers in the respective companies.

  • What are the benefits of getting a referral?

    Referrals can significantly increase your chances of landing an interview and getting hired. Referred candidates often get noticed faster and have higher credibility with hiring managers.

  • Can I see which referrers have viewed my profile?

    No, you can’t see the referrer details unless a referrer accepts your request.

  • How do I earn points as a job seeker?

    You can earn points by completing your profile, responding promptly to referral opportunities, and getting hired through a referral. Points will be used to highlight your profile in job seekers list pages.

For Referrers

  • How do I become a referrer?

    Click on the "Sign Up" button on our homepage, create an account, and complete your profile. Indicate your current employer to become a referrer.

  • How do I refer a candidate?

    Browse through job seeker profiles and job referral requests. When you find a suitable candidate, click on the "Offer Referral" button and follow the prompts to refer them to your company.

  • What are the benefits of being a referrer?

    As a referrer, you can help talented individuals find great job opportunities, contribute to your company's hiring process, and earn points and rewards for successful referrals.

  • How do I earn points as a referrer?

    You earn points by successfully referring candidates, having your referrals accepted by job seekers, and reaching referral milestones. Points can be redeemed for cash rewards, gift cards, and other benefits.

  • Can I track the status of my referrals?

    Yes, you can track the status of your referrals through your dashboard, including whether the referral was accepted by the job seeker and the hiring status.

Security and Privacy

  • How is my personal information protected?

    We take your privacy and data security seriously. Your information is stored securely, and we adhere to strict data protection regulations. You can control what information is visible to others on the platform.

  • Will my employer know that I am using this platform?

    No, your participation in the platform is private, and we do not share your information with your current employer.

  • How can I report a problem or provide feedback?

    You can contact our support team through the "Contact Us" page, and we will address your concerns promptly. We also welcome feedback to help us improve our platform.

Premium FAQs

  • What are the benefits of ReferNext premium subscription?

    Premium provides job seekers with unlimited job referral requests, access to Tier 1 company Referrers and priority support. This premium experience enhances your job-seeking journey, giving you an edge in the competitive job market

  • What payment methods are accepted on ReferNext?

    Currently, we accept card-based payments for users in India and PayPal for users outside of India.

  • Is my payment information secure?

    Yes, we use secure encryption technology to ensure that your payment information is protected. Your payment details are processed securely through our payment providers. We do not store your payment details on our servers.

  • How can i cancel my subscription?

    You can cancel your subscription anytime through your account settings. Remember to cancel before the next billing date to avoid being charged for the subsequent period.

  • Can i get a refund if i cancel the subscription before the billing cycle?

    Sorry, all payments are final. Currently we are not offering any refunds.

  • Can i share my premium credentials with someone else?

    The Premium subscription is intended for individual use. Sharing access might violate our terms of service and could lead to suspension of the account.

  • Are there any additional charges for card/paypal payments?

    There are no additional charges for card/paypal payments. However, please check with your card issuer/paypal for any applicable transaction fees.

  • What should I do if my card/paypal payment is declined?

    If your card/paypal payment is declined, please check with your bank or card issuer or paypal. You can also try using a different card or contact our support team for assistance.